NCR Atleos Corporation (NYSE: NATL) shares began Tuesday sharply down. The company, which claims to be a leader in expanding self-service financial access for financial institutions, retailers and consumers, today announced a major service milestone: The company delivered 5.8 million hours of additional ATM availability to its customers in 2025 through aggressive quality improvements, AI enabled diagnostics and a company wide continuous improvement engine focused on driving uptime.
The achievement reflects a year over year reduction in Atleos service revisits, retrips and outlier service events—key contributors to ATM downtime. By removing unnecessary truck rolls, fixing issues before they break and resolving incidents right the first time, Atleos increased uptime across the global fleet of more than 600,000 ATMs it services, while operating more efficiently.
ATM downtime creates significant disruption for both consumers and the businesses that serve them. Each hour a machine is unavailable can mean lost transactions, reduced customer satisfaction and erosion of trust—particularly in communities where cash access is essential. Ensuring high availability is critical to meeting consumer expectations and preserving dependable self service financial access.
“This accomplishment demonstrates what happens when you combine disciplined continuous improvement with cutting edge technology,” said Leonard Graves, Executive Vice President, Global Operations for Atleos. “By reducing waste, strengthening quality, and leaning into proactive and predictive capabilities, we’ve given our customers millions of hours of added availability with no additional cost to them.”
NATL shares sank 53 cents, or 1.2%, to $44.55.
