Xiao-I Corporation (NASDAQ: AIXI) shares gained marginally Wednesday, as the Shanghai-based AI company announced a new partnership with the credit card center of a major Chinese bank to provide its well-established Intelligent Customer Service Training System. This collaboration aims to significantly enhance the bank's customer service training process by leveraging Xiao-I's advanced AI solutions.
In response to the dynamic and complex landscape of the financial industry, the Smart Coach, powered by the Hua Zang Large Language Model, is set to revolutionize the way banks train their customer service representatives. This innovative Smart Coach leverages advanced AI capabilities to offer a continuously evolving curriculum that mirrors the latest business processes.
The financial sector's rapid evolution demands a new approach to training customer service personnel. The traditional methods are unable to keep pace with the ever-changing banking procedures and regulations. The Smart Coach addresses these challenges by providing a platform where representatives can learn and adapt through scenario-based Q&A, all updated in real-time to reflect current business practices.
Xiao-I Corporation is a leading cognitive intelligence enterprise in China that offers a diverse range of business solutions and services in artificial intelligence, covering natural language processing, voice and image recognition, machine learning, and affective computing. Since its inception in 2001, the Company has developed an extensive portfolio of cognitive intelligence technologies that are highly suitable and have been applied to a wide variety of business cases.
AIXI shares captured 1.5 cents to $1.11.
