Sprinklr (NYSE: CXM) started Wednesday trading -on the down side. The company, claiming to be the unified customer experience management platform for modern enterprises, today reported financial results for its first fiscal quarter ended April 30, 2026.
“We delivered solid first quarter results with revenue growth, expanding subscription revenue, and strong profitability,” said Sprinklr CEO Rory Read.
“Our renewals are improving, and we have a healthy pipeline reflecting growing customer confidence as we execute the next phase of our transformation.
“With a strong balance sheet, an AI native platform, and more than $1 billion in total RPO, we believe we are well positioned for durable growth and long term value creation.”
Total revenue for the first quarter was $219.5 million, up from $205.5 million one year ago, an increase of 7% year-over-year. Subscription revenue for the first quarter was $194.8 million, up from $184.1 million one year ago, an increase of 6% year-over-year.
First-quarter GAAP operating income was $10.6 million, compared to a loss of $1.8 million one year ago. Non-GAAP operating income was $31.7 million, compared to $36.7 million one year ago.
First-quarter GAAP operating margin was 5%, compared to (1)% one year ago. Non-GAAP operating margin was 14%, compared to 18% one year ago.
CXM shares kicked off Wednesday down 8.5 cents, or 1.5%, to $5.54.
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