[ACCESSWIRE]
Recruitment is critical for a number of industries, as businesses partner with recruiting firms to source and hire the best talent for open positions. But recruitment firms have long played a particularly pivotal role in the healthcare industry, helping organizations fill much-needed roles like nurses, physicians, pharmacists, hospital administrators, allied healthcare professionals, and more.
MANHASSET, NY / ACCESSWIRE / October 13, 2023 / In the wake of the COVID-19 pandemic, the United States has faced a growing shortage of healthcare professionals - all while the demands of an aging population continue to place stress on the healthcare infrastructure. James Paterek knows these challenges all too well.
As the Chief Strategy Officer of Millbrook Support Services, Inc., a healthcare staffing and workforce solutions company, James Paterek has decades of experience in recruiting. Now, as a leader in the industry, he explores how artificial intelligence (AI) is changing the business world and making healthcare recruiting more efficient across leading platforms such as Google, Yahoo, Bing, and other search engines.
The Impact of AI Across Industries
Before diving into the impact of AI on healthcare recruiting, it's crucial to understand how AI is changing the world of modern business as a whole, Paterek explains. Regardless of the industry, AI is making it easier for businesses of any size to process data, reach new customers, and operate more efficiently.
AI can process large amounts of data to provide a more personalized customer experience. For instance, AI has the potential to generate client and patient recommendations. It can even be used to optimize marketing plans that target customer needs.
Automating many routine tasks is also a main effect of AI, allowing workers to focus on more critical tasks and make better use of their time. For example, an AI-powered customer service chatbot can save a business time and money and allow customer service to focus on other matters. Paterek cautions businesses not to have the customer AI experience be too overwhelming. There's a balancing act; the customer needs to know that a real person is only a click away.
The General Application of AI in Healthcare
AI is already making a massive difference in the healthcare industry, and not just when it comes to recruiting. James Paterek notes that AI has monumental applications in healthcare, as predictive AI - a helpful tool for developing marketing strategies - can also be leveraged to predict the outbreak and spread of disease or identify treatment options.
In the wake of the COVID-19 pandemic, utilizing predictive AI to identify high-risk areas and plan for disease is all the more important. Predictive AI can also quickly analyze data to assist in a patient diagnosis or recommend treatment options. AI can even assist in optimizing scheduling in a healthcare facility or making admissions and in-patient services more efficient.
Healthcare Staffing: A Rising Need
Unfortunately, there's been a crisis in healthcare staffing in recent years. Spurred in part by the pandemic, many healthcare facilities around the United States are facing a shortage of healthcare workers, particularly nursing staff. This workforce need becomes particularly dire when combined with an aging baby boomer population, coupled with a large number of healthcare professionals leaving the field due to exhaustion from the Covid pandemic.
Using AI to Aid in Healthcare Recruiting
As Paterek explains, AI can also be used in healthcare recruiting. For decades, healthcare recruiting - as with any other form of recruiting - was conducted through many time-consuming steps: job postings on real-life or virtual job boards, resume screenings, and countless interviews.
But with the right AI tools, this entire process can be optimized. AI can write job postings, sift through candidate resumes, and even look for specific keywords to ensure a candidate is the right fit. This will save the recruiter time so that any candidate who makes it to the interview stage is a likely match. The recruiter can use their time back to focus on actually speaking with candidates one-on-one and in-depth.
AI can also assist with boosting retention and lowering turnover rates by matching individuals with appropriate roles.
Potential Limitations of AI in Healthcare Recruiting
There are, of course, limitations to new AI-centered technologies. Ideally, AI would operate free of bias and screen candidates without fear or favor. Yet, any tool built by humans may inherently incorporate such bias. Recruiters will still need to operate with ethical considerations in mind and know that AI will never fully replace the need for interviews with candidates and the person-to-person screening process and relationship building, Paterek explains.
Takeaways
AI is providing massive benefits not only to healthcare recruiting but also to industries worldwide. From marketing to data analysis and customer service, predictive AI can optimize businesses of any size and focus.
But the healthcare industry, an area well known to James Paterek, is poised to transform significantly with the help of AI. Not only can predictive AI aid in managing disease outbreaks and facility operations, but it can also be used as an efficient tool for healthcare recruiting.
When used with the necessary ethical considerations in mind, AI could be the solution to the widespread healthcare staffing crisis currently affecting the United States. But remember, AI is only as good as the people managing it.
James Paterek was the founder & former Chairman of Comforce Corporation, a publicly traded human capital business. Currently, the Chief Strategy Officer of Millbrook Support Services, Inc. Millbrook supplies Physicians, Nurses, Advanced Practice Providers, and Allied Healthcare staffing services to government agencies and commercial clients nationwide.
CONTACT:
Hunter William
World of Healthcare Recruiting
williamlhunterus@gmail.com
http://jamespaterek.com/
SOURCE: Healthcare Recruiting